Terms and conditions

Services are provided by Joseph Quesada, an individual (persona física) with national ID 1-1566-0811, trading as "We Do IT With AI".

Location: Cóbano, Puntarenas, Costa Rica. Email: josephquesada92@gmail.com. Phone and WhatsApp: +506 8316 1976.

We do not operate a physical walk-in office: the service is delivered and supported entirely remotely.

We offer monthly plans for web development and maintenance, hosting, and AI automation. The exact scope of each plan is the one shown on the pricing page at the time you subscribe.

Work beyond the plan scope is quoted separately and requires your written approval before we start.

Prices are shown and charged in US dollars (USD). The amount you see on the payment page is the total you are charged.

Where the service is consumed inside Costa Rica, 13% value added tax applies. Where the service is used entirely outside the country, it is treated as an export of services and carries no VAT.

Any currency conversion fees are charged by your bank or PayPal, not by us.

The subscription runs for an indefinite term and renews automatically each month. PayPal charges the agreed amount to your payment method on the same date each month until you cancel.

Before you pay we show you the amount, the frequency and the fact that it renews on its own, and we ask for your express confirmation. No charge is made without that consent.

If a charge fails, PayPal retries. After several failed attempts the subscription is suspended and we contact you before taking the service down.

You can cancel at any time, with no penalty and without giving a reason. Cancelling is as simple as subscribing.

There are two routes: cancel directly in your PayPal account (Settings → Payments → Manage automatic payments), which stops billing immediately; or request cancellation on our cancellation page, which we handle within 24 business hours.

When you cancel we stop charging you. The service stays active until the monthly period you already paid for ends; started months are not prorated.

Under article 40 of Law 7472, you have the right to withdraw from the contract within 8 calendar days of purchase, without having to justify it, and to receive a full refund of what you paid.

Withdrawal is exercised through the same channel you used to accept, and the refund is issued to the same payment method you used, within 8 calendar days of us receiving your notice.

After that period, if a charge was made in error or the service was not delivered, we refund the corresponding amount. To request a refund, write to josephquesada92@gmail.com or message us on WhatsApp.

You agree to give us accurate information and the access we need (domain, social accounts, content) to deliver the service. Without those, delivery timelines shift.

Content you give us must be yours or you must have the right to use it. We do not publish illegal content or anything that infringes third-party rights.

While your subscription is current, the site and the content we create for your business are yours. You can ask us for a copy of your files at any time.

The tooling, templates and base code we build with remain ours and we reuse them on other projects.

If the subscription goes unpaid we may suspend the service after notifying you. Before permanently taking a site down we give at least 15 days notice so you can back up your information.

If we change the price of your plan we notify you at least 30 days in advance at your registered email. If you disagree, you can cancel before the new price applies.

Changes to these terms are published on this page with the updated date.

This contract is governed by the laws of Costa Rica. Any complaint can be raised with us first at josephquesada92@gmail.com; you may also go to the MEIC's consumer support directorate.